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Presentation

News Teases Made Easy

by Terry Segal on July 31, 2009

in Presentation

What’s the secret to writing a good news tease?

In case you hadn’t noticed, I just wrote a tease. Consider it a successful one if you’re still reading.

Too many producers struggle with news teases. They overlook their value and the role they fill. Nowadays, you can’t take for granted that viewers religiously watch entire newscasts. Too many distractions and options to go elsewhere. People switch channels on a whim.

Teases are meant to prevent that behavior. They keep the audience glued to your newscast. Make them hesitant to leave for fear of missing something.

How do you do it? What’s the secret?

The Anatomy of a Tease

Every story has one “takeaway” – one sentence that summarizes what the story is about. Use that as the nucleus of your tease.

Now, use the six basic questions of journalism – who, what, where, when, why and how – to determine the best framing of the tease. Which of these questions captures the “takeaway” in the most intriguing fashion?

The same subject matter can be framed by more than one journalistic question. Use the one that best fits the story content.

Now the tricky part. Write the tease in a way that whets the viewer’s appetite for more information. Leave a little mystery.

Don’t tell the final resolution. Viewers have little incentive to hang around if they know the final outcome.

Teases That Fail

Avoid writing teases like this:

“Former football star Hy Noone is facing charges of passing phony money. We’ll give you the details next.”

You’ve told the audience everything it needs to know. Promising details doesn’t add any suspense.

Now, let’s rework an actual tease using the ideas above.

Actual tease:

“For years customers at a local bank may have had a savings account. Now they could be sitting on a gold mine. Home Savings and Loan goes public. Details next.”

The tease gives the story away. Little curiosity is aroused.

Rewriting the News Tease

Let’s use three different approaches. The decision to use any of the above frameworks is contingent on how the story was reported. You’ll notice the flexibility that any single topic provides for creating the most appropriate tease.

Let’s write the tease from a “what” framework – framing the tease around the decision to go public:

“Customers at Home Savings and Loan are finding a new way to make their money grow. Learn about the plan next….”

Let’s write the tease from a “how” perspective – framing the tease around the mechanics of the decision:

“Could Home Savings and Loan become a gold mine for customers? Find out how next….”

Let’s write the tease from a “why” perspective – framing the tease around the potential benefits of the decision:

“Find out why savings accounts might seem like small change at Home Savings and Loan. That’s good news for customers. Next…”

The preceding teases all project some bit of mystery. Enough details are provided to pique interest without giving away the final resolution.

Good tease writing takes practice. It also requires an appreciation of what these devices do.

They’re the hooks that keep your audience attentive. Keep them sharp.

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What program should news producers study to learn how to engage viewers? It also shines in terms of teaching structure, branding, and how to make a program “sticky” by effective teasing.

It’s not a traditional newscast. It’s Entertainment Tonight – the best produced news/entertainment program on television.

Watch a few episodes. Put aside any negative feelings you have regarding the value of celebrity news. Instead, focus on the mechanics of ET – its relentless focus on keeping the attention of viewers. Learn to apply these techniques to your newscast.

First, let’s dispense with the argument that they can do it because ET has a bigger production budget than you. That’s true, but the issue here doesn’t involve money alone.

Instead, it centers on how the “sausage is made.” A focus on basic building blocks for audience retention. Even with a smaller budget you can still apply most of ET’s tactics for keeping viewers tuned in.

Money allows ET to look flashier than you, but that camouflages what’s at the heart of the program’s success. It knows how to keep an audience involved and wanting to come back for more.

Notice how well ET does the following:

Establish Program Franchises

ET never misses an opportunity to run packages wrapped in a program franchise. Past and present, ET has used ET Insider, ET Investigation, ET Alert and Real or Rumor? These franchise designations give each story special treatment in the viewer’s eyes.

They also create value. ET selects franchises that showcase topics of great interest to viewers. Franchises remind the audience of an ongoing commitment to cover desired news topics. ET builds its reputation every time they run.

Franchises have played a key role in building the ET brand.

Evaluate your use of franchises. Review your story selection over a week to see what subjects get the most attention. Identify overlooked franchise opportunities. Make a concerted effort to provide niche or highly promotable segments. They serve the same purpose.

Use customized opens to introduce the stories. You can also use lower-thirds and OTS’s to visually cue viewers.

Highlight Exclusives

ET never misses an opportunity to showcase its exclusives. ET consistently highlights stories and interviews available only on its program. This practice is another reputation builder for ET.

There’s value in promoting your program as the only source for stories and interviews. It reminds the audience they made a wise choice in watching you. After all, you’re providing more than the other guys.

Do you label your exclusives? Do you make a committed effort toward getting them?

Do both.

Tease Deep – Tease Often

This practice illustrates ET at its best. ET uses a tease strategy that makes viewers want to watch stories at the end of the program as much as those at the beginning.

Later items are teased throughout the program. Different footage is sometimes used; other times, it’s a full screen graphic. The goal – build audience anticipation. Turn all stories into “can’t miss” items.

This tactic also gives viewers a continuing rundown of stories. Consider it a full program tease. It’s a deliberate strategy to keep viewers informed.

Most stations only tease the upcoming story out of break. Little attention is paid to building viewer anticipation beyond the next story.

Some are experimenting with sidebar menus birthed by ESPN’s SportsCenter and Pardon The Interruption. They’re a good start. But these attempts lack visual punch.

Consider the importance of getting this strategy right. You’re competing with a myriad of competitors and off channel diversions. You’re asking viewers to commit from 30 to 60 minutes of attention (the majority don’t even come close) without knowing what’s in store for them. You’re banking that they trust you’ll make it worthwhile.

Show them it is.

Tease Effectively

ET’s tease strategy is bolstered the quality of its teases. Well written with an emphasis on using questions to increase viewer curiosity. Here’s a recent one – “There’s a new Michael Jackson mystery. Where is Michael’s body?”

ET knows its viewers and its teases play to their emotions. They connect and increase the likelihood of keeping an audience. Here’s an example – “The stage mom that will have you yelling at the TV.” Only a few ET viewers would pass on that type of story.

You must know your audience and its hot buttons to write effective teases. Carefully select items that will arouse viewer curiosity. Feel free to group several stories under one tease if it makes the tease more interesting.

The mechanics of writing effective tease will be covered in an upcoming post.

The ability to engage viewers is the hallmark of any successful program. Few programs, if any, do it better than Entertainment Tonight.

Watch and learn.

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You’ve got your top story for this evening. Now, go own it. Treating the top news story with a single reporter package adds nothing to your news “cred.” The other guys are taking the same approach.

Be different. You need to provide more insight and value. Give viewers additional items. You need to own the story. Here are five ways to make it happen:

Personalize the story

How does the story affect people? Report the event through a personal story.

Find a parent affected by the cutback in school lunches. Find a commuter affected by the road closure. Find a business owner affected by the utility rate hike.

News becomes more relevant when people put a face on developments. People relate to people, not disconnected ideas.

Put the news into context

What does it mean? Make sure viewers understand the impact of events on their lives. Experts can help with tricky subjects.

Talk to a financial planner on what employees can do with retirement accounts after a local plant announces its closure. Speak to a defense attorney to explain legal options for a person just indicted for a crime. Let a consumer affairs expert outline warranty options for car owners after the local dealership has shuttered.

Make the package more than a “talking head.” Personalize the story. Interaction between the affected party and the expert can add a human touch.

Add perspective

How did we get to this place? Giving the history and/or background of events leading up to the news can prove illuminating. A history lesson is warranted for events that have taken months or years to unfold.

Background stories showcase your grasp of issues. They provide viewers with a timeline that highlights your news depth and commitment.

Look forward

Where do we go from here? A news event is often the first step in a long journey. Give viewers a look into that future. Twists and turns may await them – make sure that you point them out.

Suppose your city council just increased property taxes. Will the property tax hike force more foreclosures? Will businesses find the city too expensive for relocation? What city services are likely to avoid cutbacks? Will revenue from this hike protect the city’s bond rating?

Viewers don’t expect that you have a magic crystal ball. You can’t predict the future, but you can alert them to its possibilities.

Get viewers involved

Ask for immediate feedback from viewers. Internet polling, email solicitation, Twitter reaction, etc. provide a hi-tech “man on the street” equivalent. Give your audience a feel for how fellow viewers are reacting.

Today’s viewers want to participate in news. They’re aware that you can make this involvement happen. Seize the opportunity.

Savvy businesses recognize that customer interaction is now a two-way channel. Consumer loyalty and satisfaction is highly influenced by the quality of that dialogue.

Provide opportunities for viewers to interact with you. Stations providing that connection will ultimately prosper.

Every station has a top story. It’s often the same item across all stations on a
given night. Your job is to convince viewers that your presentation offers more value and insight. Otherwise, why watch?

Make a difference. Own your top story.

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Imagine you’re a comedian giving a thirty minute show. Would you use all of your best jokes in the first ten minutes only to limp through the remainder of your program?

Of course not. You’d gain a reputation as being light on material. Your approach means a promising career never gets off the ground. No headliner status for you.

Stations unwittingly do the same when they use “11@11″, or some variant of it, when formatting and marketing their late news (if you’re unfamiliar with “11 @11″, the format promises to deliver the key news and weather, commercial free, within a specified number of minutes at the top of the newscast). The implied viewer benefit is convenience because the station respects the audience’s time. Especially at this late hour.

Stations never use the format for an extended period of time. No surprise – it doesn’t pay off. It’s a flawed strategy. A lot of time and money go to waste.

You can’t build a business when you devalue the very product you’re selling. In this case, it’s your news reputation.

Viewers get the wrong message despite the good intentions. Stations think the audience will appreciate the opportunity to watch for a limited time and still feel fully informed.

The real viewer takeaway?

Your newscast is bloated with fill. It lacks substance and value. If a viewer only has to watch for eleven minutes, what does that say about the news value of the other two-thirds?

Not much.

The concept inflicts more damage than competitors ever did to your late news image.

Find better ways to differentiate your news.

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It’s not good for business or morale when the late newscast rehashes the earlier program. Stations use a variety of tactics to give each a distinct flavor. Yet, efforts to distinguish between the two sometimes cause more harm than good. It’s time again to question certain news conventions.

“New” is a Double Edged Sword

Some stations flag stories in their late newscast with the tag, “New at 11″ or “New at 10″. I don’t get it. What does that say about the other stories? Are they “old?”

The solution? Tag stories from to convey a “bonus” orientation rather than setting up an old vs. new comparison. You still get credit for updated late news material without diminishing the value of other stories.

The purpose in tagging such material is to demonstrate that the late news is not a repeat of the earlier edition. Alert viewers to new material and you convince them of that fact.

Yet the terminology seems contradictory. It emphasizes the problem rather than correcting it. Stations don’t flag any stories in their earlier newscast with tags like “New at 6″ or “New at 5.”

How about “11:00 Extra” or “More at 11″ or “11:00 Bonus”? All suggest that you’ve added these stories to the late program. You also avoid hinting that the other news is a carryover from earlier in the day.

Whatever you call it, make sure the news is truly fresh for the late broadcast. I’m writing this post after watching a local station introduce video shot during the afternoon as a “New Development.” in their late news. No updated copy or reporter tag. It’s not a “New Development” at 11pm if your video was shot at 12 noon and not updated.

Live Reports Leave Reporters Stranded

What’s wrong with the following technique used to make the late news appear more updated? A reporter does a live shot at the scene of a story that ran earlier in the day. The reporter stands in front of a darkened building that viewers are unable to see. The reporter makes reference to the building by pointing over his or her shoulder as if to convince viewers of its location.

The reporter intros the package which features daytime footage. The package often runs without re-editing from its earlier version. The reporter signs off and the anchor moves on to another story.

The live component looks forced as viewers wonders why the reporter is placed in front of a location they can’t see. Little is added in the way of new information. Truth is, the story could easily have been delivered in-studio or even by an anchor leadin.

Wouldn’t it validate the live component if the anchor asked the reporter a question that updated developments? Why send a reporter live offsite and then not interact with him or her?

You need to use live trucks to justify their purchase. You also need to use them in a fashion that better showcases their value to viewers.

Weather Recap Woes

Someone once said that weathercasts aren’t history lessons. Nowhere is that truer than in the late evening. Viewers are focused on tomorrow – especially parents and commuters looking for early morning conditions. Focus your weathercast on giving viewers a look ahead. That’s where their attention lies.

Recaps of highs/lows around the viewing area come across as old news. So does an almanac of the day’s conditions. This issue is even more pertinent when weather conditions fall within the norms. You’re giving viewers even less valuable information when taking this approach.

A day featuring extraordinary conditions doesn’t change the orientation of late evening weather. Such conditions warrant coverage earlier in the newscast.

Make sure the weathercast focuses on the future. That’s true for every weathercast, but especially so late night. It’s not the time of day for a look back.

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